Shipping policy

1. Shipping Locations

We currently ship to:

  • All regions within India

Note: If your location is not listed, please contact our support team to check availability.

2. Processing Time

  • Orders are processed within 1-2 business days (Monday to Saturday, excluding holidays).

  • Orders placed after 2 PM or on weekends will be processed the next business day.

3. Shipping Methods & Delivery Times

Shipping Method Estimated Delivery Time
Standard Shipping 3–5 business days
Express Shipping 1–3 business days

Delivery times may vary based on location, order volume, and courier delays.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can ask for tracking updates by contacting our team or by messaging us on WhatsApp (+91-9428297370).

5. Shipping Delays

While we strive to meet our estimated delivery times, delays may occur due to:

  • Weather conditions

  • High seasonal demand

  • Customs clearance (for international orders)

We appreciate your patience and understanding.

6. Shipping Issues or Lost Packages

If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date at shantistationerscare@gmail.com. We will work with the courier to resolve the issue promptly.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate when placing your order. We are not responsible for orders shipped to incorrectly entered addresses. Additional charges may apply for re-shipment.

8. Returns Due to Non-Delivery

If a package is returned due to:

  • Incorrect address

  • Failed delivery attempts

  • Refusal to accept

The customer will be responsible for re-shipping costs or may request a refund (minus original shipping fees).

📬 Need Help?

For any questions or assistance with your order, feel free to reach out to us at shantistationerscare@gmail.com.

Shanti Stationers
Bringing creativity to your doorstep—one pen and paper at a time.